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FAQ

Shipping Related

Shipping Related Information

Local Shipping

VIP Membership

What are the privileges?

How do I sign up & how much is the membership fee?

When is my membership valid until?

I am a member. Why can't I login?

How can I unsubscribe from e-newsletter?

How can I remove myself from your mailing list?

Please click 'Shopping Cart', and 'View Shopping Cart'. You should see the Subtotal, Discount as well as the Grand Total. If you still do not see it, please email us a screenshot of the page to hello@lac.com.ph. Our Customer Service personnel will get back to you within next business day.

The promo code is not working. What should I do?

Why have I not received a confirmation email/Invoice receipt?

Do you offer self-collection?

I placed an order online and the order status is 'Shipped'. What does this mean?

I wish to cancel my order. What should I do?

Can I redeem my BonusPeso online?

Do I get BonusPeso for shopping online?

Return and Exchange Policy