Career

Careers with LAC

If you’re someone who truly wants to make a positive difference in people’s lives, a career in LAC is for you.

Headquartered in Singapore, LAC Global is one of Asia's largest specialty retailers in nutritional supplements, vitamins, minerals, herbal, and other specialty supplements in Anti-ageing and Beauty, Immunity, Weight Management, Sports Nutrition, and Energy. The Company owns the LAC brand, short for Leader in Antioxidative Control™, a leading health and wellness supplement brand with a global presence. Since its founding, LAC has embarked on a pioneering journey to develop scientifically based formulas, harnessing the best of eastern wisdom and western technology to fight free radicals, combat ageing brought forth by oxidative stress, and support you daily in looking, feeling, and functioning at your best. Having established a global presence since 1997, LAC’s reach includes Singapore, Malaysia, Taiwan, Philippines, China, Japan, Vietnam, Myanmar, U.S., Central & South Americas, and the Middle East. Currently, there are more than 220 LAC branded stores in Singapore, Malaysia, Philippines and Taiwan ROC. LAC stringently sources ingredients from around the globe, such as U.S., Japan, France, Australia, New Zealand and Switzerland to ensure utmost quality, and works only with most specialised partners in developing and manufacturing health solutions. Its other brands include Xndo Food For Health and Face On Clinic by Doctors. LAC Global is dedicated to ensuring consumers stay well, and live life to the fullest.

Interested applicants, please submit your Resume indicating your career history, current/last drawn salary & availability to lac_recruitment@totalnutrition.com.ph

1. RETAIL SALES ASSOCIATE

   “Join our awesome team & Earn as much as Php 28,000 and more!*
 

JOB DESCRIPTION

➢ Responsible for assisting clients with product information.
➢ Provide our customers with the best shopping experience.
➢ Conduct strategic planning cost control and tactical execution measures to attain regional goals.
➢ Provide assistance in coordination, research, and preparation of in-depth regulatory evaluation for current assets and businesses.

QUALIFICATIONS

➢ Excellent communication skills
➢ Passionate for daily customer relationship
➢ Willing to work on shifting schedule (Mall hours)
➢ Full-Time position(s) available.
➢ Employee Discounts
➢ Performance Incentives

2. RETAIL PHARMACIST

   “Join our awesome team & Earn as much as Php 39,000 and more!*
 

JOB DESCRIPTION

➢ Responsible for assisting clients with product information
➢ Provide our customers with the best shopping experience.
➢ Conduct strategic planning cost control and tactical execution measures to attain regional goals
➢ Provide assistance in coordination, research, and preparation of in-depth regulatory evaluation for current assets and businesses

QUALIFICATIONS

➢ Excellent communication skills
➢ Must be a REGISTERED PHARMACIST
➢ Passionate for daily customer relationship
➢ Willing to work on shifting schedule (Mall hours)
➢ New board passers are welcome to apply!

3. WHOLESALE EXECUTIVE / SALES EXECUTIVE

DUTIES & RESPONSIBILITIES

➢ Attract and retain customers
➢ Servicing current customers by taking/getting orders, visiting customers and attend to customers enquiries.
➢ Attend to new customer enquiries and looking for new accounts to increase customer base.
➢ Prepare quotations requested by customers.
➢ Co-ordinate sales activities to meet customers demand
➢ Processing orders by generating pick list for warehouse to do picking and issuing invoice for customer.
➢ Request and transfer stocks from other location if wholesale has not enough stocks. - Coordinate with warehouse for delivery and arranging of shipment with forwarder for overseas order.
➢ To do ad-hoc delivery when necessary.

QUALIFICATIONS

➢ Candidate must possess at least a Bachelor's/College Degree, Business Studies/Administration/Management, Marketing or equivalent
➢ With at least 3 years sales experience.
➢ Independent, hands-on person and a team player
➢ Good English communication skill.
➢ Preferably have health products knowledge

4. OPERATIONS AND LEASING ASSISTANT MANAGER

JOB DESCRIPTION

➢ Responsible for site sourcing, selection and acquisition of new locations for store expansion
➢ Prepares feasibility studies and market profile of the identified sites
➢ Coordinate with Mall Leasing for smooth transaction with lessor and lessee
➢ Maintains relationship with mall management with current and future business transactions
➢ Negotiates lease rates / lease proposal
➢ Initial monthly Promotion Guidelines
➢ Ensure outlets carry out planogram and reset changes
➢ Responsible for outlets maintenance and faulty request
➢ Roadshow set up

QUALIFICATIONS

➢ Candidate must possess at least a Bachelor's/College Degree, Business Studies/Administration/Management, Mass Communications, Marketing or equivalent.
➢ At least 3 year(s) of working experience in the related field is required for this position.
➢ Knowledge in store construction is an advantage.
➢ Good negotiation skills
➢ Some display experiences

5. PROMOTIONS & CONTENT CREATION

JOB DESCRIPTION

➢ Develop monthly marketing promotions and disseminate them through various communication channels/assets (e.g., social media, SMS, eDM).
➢ Set up system promotions and provide material and Memo to Retail/SDCR/E-comm Team for smooth execution.
➢ Collaborate closely with the CRM Officer to craft communication (SMS/eDM) for specific target customer segments.
➢ Evaluate the results of all programs and communication activities, providing comprehensive reports to the Marketing Team.
➢ Create engaging content for social media and articles (covering lifestyle, products, etc.) aligned with monthly promotions and product features.
➢ Undertake other tasks as assigned by the Marketing Manager or General Manager.

QUALIFICATIONS

➢ Candidates must possess at least a bachelor’s/college degree in marketing, advertising, communication, business administration, business management, or equivalent.
➢ At least three years of working experience in the related field is required for this position.
➢ Can start ASAP
➢ Willing to be assigned in Pasig City

6. SKILLS DEVELOPMENT CUSTOMER RELATIONS EXECUTIVE, PHARMACIST

DUTIES & RESPONSIBILITIES

➢ Develop and deliver training & sales coaching for retail staff
➢ Develop product information materials
➢ Provide nutrition, health and products recommendations/advices to customers
➢ Deliver health talks to public members
➢ Maintain training & customer service administrations

REQUIREMENTS

➢ Degree or professional certification in human health & nutrition or pharmacy
➢ Very positive customer service attitude
➢ Good oral and written communication abilities
➢ Good interpersonal skills
➢ Resourceful & organized
➢ Proficient in spoken and written Chinese ( & Tagalog / English preferred)
➢ Minimum 2 years’ experience in relevant industry
➢ Able to start work within a short notice

7. CUSTOMER SERVICE SPECIALIST

TASKS & RESPONSIBILITIES

➢ Responds to customer web inquiries regarding online merchandise or service orders.
➢ Ensure sending of response to all customer queries in all e-com marketplaces in a timely manner.
➢ Completely resolve customer concerns and in most cases ensure that such concerns are resolved before ending the conversation.
➢ Create a genuine connection with our customers, identify customer concerns and needs proactively.
➢ Coordinate with Fulfillment team/Marketplace Administrator to address issues (if any).
➢ Upsell products to customers via live chat. Assists customers with product selection, answers basic questions, and suggests various product options that are available.
➢ Stay up to date on all relevant company and product updates and information.